Mediation
• two- and multi-party disputes • team conferencing • quick and efficient set up • avoid grievances and formal processes • student complaints • sensitive handling • robust outcomes
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Mediation is a confidential, informal process that allows parties in dispute to resolve adverse situations quickly. We help parties explore their thoughts and feelings, understand their own situations and perspectives and articulate them clearly to others.
This leads to empathy, understanding and robust and lasting outcomes. Whether it is two people in conflict, or whole teams, we can provide a sensitive, confidential, appropriate intervention to enable better resolution and better working relationships going forward.
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We also offer Conflict Coaching should mediation not be the right option at this particular stage.
‘Clare was very engaging and steered us sensitively through the process.’
Senior lecturer, University
'Clare carried out a very important and sensitive team mediation for the University with really good results. People now have a much better understanding of each other’s needs and are working together effectively - which is exactly the outcome that was wanted.'
HR, University