Clare Ramos Associates

As experienced workplace mediators, we work with your organisation to resolve conflicts and deliver sound conflict resolution training.

About Us

Clare Ramos Associates offers a complete service for conflict resolution to organisations of any size and sector.

We mediate frequently in complex workplace disputes involving two or more parties and within large teams.

We offer training to those seeking to intervene before things escalate. Offering the practical methods and tools, those facing workplace conflict feel confident and competent to resolve issues swiftly, before they become too destructive.

With particular expertise in the university and charity sectors, we are skilled in supporting staff, students and those dealing with conflict as part of an HR or student complaints process.

We enjoy working with people and supporting organisations to move difficult situations forward to positive outcomes.

Whatever service you require, you can trust and rely on us for expertise, delivery and care. Our excellent and enduring client relationships are the best testament of our success.

Our Services

Mediation

• two- and multi-party disputes

• team conferencing

• quick and efficient set up

• avoid grievances and formal processes

• student complaints

• sensitive handling

• robust outcomes

Training

• training to feel confident and competent to resolve workplace conflicts

• developing emotionally intelligent key skills

• equipping managers with confidence to know when and how best to intervene at the first signs of conflict

Neutral evaluation

• neutral assessment of a conflict situation

• identification and clarity of the problem

• recomendations on how to resolve conflict

Conflict Coaching

• one-to-one coaching for individuals to understand their conflict situation

• support to identify their goals

• steps to resolve their difficulties

• preparation to mediate

Learn More

Testimonials

'Clare was very engaging and steered us sensitively through the process.'

Senior lecturer, University

'Clare gave me confidence - not only in the mediation process but also in my own ability to become a mediator.'

Head of HR, University

'Well structured. Clare was very good to engage with. Good solid steps to improving the situation.'

IT manager in City law firm

'Clare carried out a very important and sensitive team mediation for the University with really good results. People now have a much better understanding of each other’s needs and are working together effectively - which is exactly the outcome that was wanted.'

HR, University

'Clare is extremely kind and empathetic; she is also a great communicator. I believe that Clare can help us further.'

Talent manager, insurance group

'I want to thank you for your brilliant facilitation and keeping us on track. I was very thankful for your presence.'

Head of Talent, insurance company

'I have been in education for over 30 years and I can safely say that Clare is quite exceptional and I would recommend her skills to anyone considering mediation training or requiring mediation themselves.'

University lecturer